The latest View from the Q post brings up the 800lb gorilla in the room. Paul Borawski wants to know why citizens expect and demand so little accountability for the poor use of resources in government? I do too.
Let’s face it, everyone has an opinion regarding government these days. But, the difference is that we go to sleep at night with a sense of complacency. Whether it’s a mass case of learned helpless or that we’re just too lazy to really do anything about it, overall accountability and general quality is indeed a laughing (crying) matter. If public were private, we would be asking for a bailout about right now, which is optimistic in the face of insolvency.
The issue itself is overwhelming, but I have to believe there are small things each of us can do to affect the future of policy. Little things…
1) Learn – As citizens, we need to spend time knowing and understanding what’s going on around us. The government needs someone to be accountable to and “we” are it.
2) Vote – Many of us drag ourselves to the polls every four years, but we fail to get involved in the more local and smaller elections. We should consider it our civic responsibility to make sure the right people land in public positions. We’re counting on these people to be the champions of quality and the leaders of our nation, even on the smallest scale.
3) Talk – We shouldn’t shy away from talking about relevant issues. The more we talk, the more awareness there is. The more awareness there is, the more action. The more action, the more results. Results = Quality =
It’s because of the reasons Paul points out about government’s influence on our lives, economic security and our children’s future that we should demand government set an example. It’s not too late for us… Imagine this news headline:
“Government agency conducts root cause analysis and discovers inefficiencies. Corrective action efforts have proven successful, with key indicators now meeting expectations.”
In his post, Paul reaches out for stories of success in the public sector. Unfortunately, I’m at a loss trying to come up with one. I’m sure there are isolated examples throughout the system, but it’s sad they are the exception and not the rule. Who can I call in the government to talk about benchmarking and best practices?
“Where does an 800-pound gorilla sleep?
Anywhere it wants to.”