I have an interesting perspective when it comes to the quality industry and the professionals who work in this field. I’m a niche to start with because I’m a quality professional specializing in marketing and communications within the industry. I work with the folks that make quality happen… those savvy individuals that ultimately ensure customer expectations are met or exceeded. I’m lucky enough to be involved throughout the supply chain.
Because I work for a mid-sized company and I’ve been with them for so long, I wear a few different hats. And, nothing sums up my general observation like what I saw posted the other day:
It’s time for quality professionals to develop that “special bond of friendship” so that true kaizen can really happen!